You need to enable Subject Matter Experts, with little or no performance consulting or instructional design experience, to identify and create effective learning solutions for their department’s employees.
You also have no time to develop and run a formal training program to get them started. |
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The solution for one of our clients was to minimize formal training in favor of building learning directly into the work process. The resulting online “Training Toolkit” provides a concise framework for the Instructional Design Process, arranged by phases (ADDIE) and supporting activities (Consulting and Administration). Embedded into that work-process framework is a powerful set of support tools (templates, tips, best practices, how tos, sample materials), which novice designers (the SMEs) can apply immediately as they plan, design, and develop appropriate training interventions. |
| The Toolkit acts as a set of “training wheels,” enabling them to begin developing learning solutions from day one, while relying on the Toolkit for support when they need it. This learning-while-doing approach is made even more efficient, because the audience can access the precise tools and support they want via Frequently Asked Questions, culled from a thorough analysis of their expressed needs and concerns. |